Refund Policy

At Shop Vanta Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it.

• Be in its original packaging.

• Include all accessories, manuals, and original tags (if applicable).

• Be accompanied by proof of purchase or your order confirmation.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Personalized or custom-made products

• Clearance or final sale items

• Perishable goods

• Personal care products that have been opened or used

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with clear photos so we can resolve the issue promptly.

Return Process

To start a return, please contact us at:

Email: vantashop787@gmail.com

If your return is approved, we will provide return instructions. Customers are responsible for return shipping costs unless the item is defective or we made an error.

Returns sent without prior authorization may not be accepted.

Refunds

After receiving and inspecting your returned item, we will notify you regarding the approval of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our mistake.

Exchanges

We only replace items if they are defective, damaged, or incorrect. Contact us if you need an exchange.

Contact Us

For any questions regarding returns or refunds, please contact:

Shop Vanta Store
Email: vantashop787@gmail.com